If for any reason you are not satisfied with your online order, BlowPro will gladly take back the products for either a refund or exchange within 30 days of the purchase. If returning for a refund, only the credit card used in the purchase can be refunded. Shipping charges are non-refundable. Please note that only blowpro.com orders may be returned for refund or exchange. In the case of damaged items, please contact us immediately for assistance.